Improving and optimizing customer's mailbox usage starts with understanding their mailbox usage. With our analytics report, you have access to integrated metrics that span the customer's size of their mailboxes, total quota and more. This service is provided free of charge.
A standard analytic report for a domain will contain the following columns:
DisplayName
PrimarySmtpAddress
TotalItemSize
TotalDeletedItemSize
Quota
First
Last
Street Address
State
Zip Code
Company
Department
City
BillingCode
RecipientType
Access
Compliance
SecureMessaging
Disclaimer
NotifySync
BlackBerry
CRM
SharePoint
CreateDate
To request an analytics report, please submit a ticket to our Support team. We will need the following information to generate the analytics report:
1. Your Partner ID number.
2. Customer's ID number.
3. Customer's domain.
4. Customer's current Exchange platform.
Please note the following: It may take up to 24 hours for the report to be generated. It most cases, however, it is faster than that.